Normally, when you do that, Word gives you a box that asks you if you want to recover those files and save them again, right? Well, since this is on a different computer, I think Word is getting confused, trying to find a backup for a file that it doesn't have, and then crashes. I have all my data backed up on a site called CrashPlan, so I just put all the files I needed back onto my computer, including my word documents, and herein lies the problem (at least, what I believe to be the problem).Īpparently before my computer broke, I had closed documents without saving them on Word. My computer broke and I had to send it in for repairs, so I'm currently using my parent's 4.5 year old laptop as a substitute until I get mine back. The problem: Whenever I open Microsoft Word 2016 (not other Office programs like ppt or excel), whether just opening the program or trying to open a document directly, it immediately crashes.
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